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Computer Troubleshooters offers a wide range of
services that is growing and constantly changing with technology and business
demands. We keep abreast of the latest technology and may offer advice and
support in areas that are not listed in this site. When software and hardware
bugs hit the user community, we usually hear about them first because of our
international network of technicians are out there applying the fix.
This page provides a list of some of the regular services we supply. If you
have a problem that does not fit neatly within a category, then contact one of
our Troubleshooters and we can probably help.
Cleaning & regular preventative maintenance includes looking at both
the hardware and the software components of your system. We will come to your
location and do everything on site based on a checklist of maintenance items.
Keep your computer well maintained and your problems are reduced.
Fault locating and resolution may sometimes be beyond the average users
capabilities. We will come to your site and assess the fault using time proven
procedures. Most faults we will have been seen before but sometimes a new one will
appear. When this occurs we have access to a worldwide network of
troubleshooters that can help pinpoint the problem and the appropriate
resolution. After we have done our assessment we will give you an estimate of
what is required to resolve the problem.
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Every now and then a component or board within your computer
will be required to be replaced to resolve a problem. On many
occasions the component will be within the warranty period and the
manufacturer will send a replacement for you to install. We can determine
which component has failed, get the replacement part for you, install
it, and then test it to make sure that the replaced part
works correctly.
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There are many advantages to networking more than one computer
at home or in the business. Among them the sharing of internet access,
hardware such as printers and your data. We can design and install a network in your home or
business for a very reasonable price.
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The life of many computers can be extended by upgrading hardware
or software. Other times an upgrade is required to run certain new
software or speed up the computer. We can come to your office, business
or home and assess your needs. Do not throw money away on the wrong
upgrade. Talk to us first and we will advise you of your options.
- Sometimes a problem will occur that is intermittent and frustrating
to solve as a user, or alternatively something that worked perfectly
last week but now will not work. The problem may be further compounded
by the lack of certainty as to whether it is a hardware or a software
problem. We can troubleshoot these problems using our years of
experience and the resources of our network.
Most software installs very easily with the use of an installer program that is
usually provided by the vendor when you buy the product. Every now and then a
piece of software may be missing or needs to be reinstalled due to being hit by
a virus or being a new requisite for some new software. As long as you have the license
for the software we will install or reinstall new or
missing software and make sure that the links are working.
Many applications are complex and sometimes not too obvious in their usage.
Through our resources we can offer training in most products so that you can get
started and get a basic understanding of how they work. Training can be
customized to your needs.
Small businesses and those that work out of the home very often
require the support of a professional IT person when making plans and
computer decisions. Before you go out and spend that well earned money
on hardware and software that you may not need, contact us so that we can
help you through the process. We do not keep an inventory of hardware or software so we
have no vested interest in guiding you buy items that we have in stock.
Many users whether at business or in the home, have important data
sitting on their hard drives. In may cases they have not backed up
this data in case of a hardware failure. We can help you put a backup
process in place that will cover your vital data needs. We can even
arrange for off-site storage.
Specialized services include programming, web design, database
design and other services required to keep your network and computer
effectively used. Specialized services may be the way to take
your business to the next level and take full advantage of the
business technology available.
Our network of Troubleshooters includes people that have many years of consulting
experience. We can provide you with consulting services to address any
Information Technology or management issues. We can even supply you
with highly experienced executive level consultants that can direct
your technology directions on a part time basis thereby affording you
the benefits of experience at minimal cost.
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